Automotive Parts Specialist — Growth & Benefits

O'Reilly Auto Parts; Robinson (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

401k with employer contributions

Health, Dental, & Vision Insurance

Stock Purchase Plan

Tuition Educational Assistance

Job summary

O’Reilly Auto Parts in Robinson, IL is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Bilingual candidates are encouraged to apply and training is provided. The role emphasizes accurate cash handling, returns processing, and providing quotes while promoting low-price guarantees and related selling.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installers with professional customers.
• Handle cash transactions and maintain the cash drawer.
• Process exchanges and returns per company policy.
• Address customer complaints in a friendly manner.
• Perform daily store operations and in-store services as trained.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Job description

O’Reilly Auto Parts in Robinson, IL is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Bilingual candidates are encouraged to apply and training is provided. The role emphasizes accurate cash handling, returns processing, and providing quotes while promoting low-price guarantees and related selling.