Automotive Parts Specialist — Fleet & Customer Care

NAPA Auto Parts; Des Moines (IA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with match

Paid holidays and vacation

NAPA discount

Tuition reimbursement

Job summary

NAPA Auto Parts in Des Moines, IA is seeking an Automotive Parts Specialist. This role focuses on sourcing and providing parts for fleet customers, leveraging knowledge to assist team members and ensure customer satisfaction.

Ideal candidates have a background in automotive parts, strong communication, and a willingness to learn. The team emphasizes growth and opportunities within the company.

Qualifications

• Knowledge of automotive parts preferred.
• Excellent verbal and written communication skills.
• Ability to work with a team in a fast-paced environment.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist other team members and answer customer questions.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Parts knowledge

Customer service

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

NAPA inventory knowledge

Job description

NAPA Auto Parts in Des Moines, IA is seeking an Automotive Parts Specialist. This role focuses on sourcing and providing parts for fleet customers, leveraging knowledge to assist team members and ensure customer satisfaction.

Ideal candidates have a background in automotive parts, strong communication, and a willingness to learn. The team emphasizes growth and opportunities within the company.