Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts Inc.; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Durham, NC. This full-time role supports advanced DIY services, uses store systems, and provides expert part knowledge to customers by phone and in person.

You will perform battery and wiper services, stock and locate parts, and uphold safety and cleanliness standards while meeting sales goals and providing excellent customer service.

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability in parts Fulfillment
• Must have a valid driver’s license
• ASE certification preferred but not required

Responsibilities

• Provide GAS2 selling experience for DIY customers
• Achieve personal/store sales goals
• Manage DIY services including battery installation and wiper installs
• Ensure high customer service and store appearance standards
• Key holder responsibilities (opening/closing, safety)
• Assist in inventory processes and back stock
• Maintain store cleanliness and operations

Skills

GAS2 selling

Automotive systems

Parts knowledge

Customer service

Diagnostics equipment

Safety procedures

Inventory systems

Parts lookup systems

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup

MS Word

MS Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Durham, NC. This full-time role supports advanced DIY services, uses store systems, and provides expert part knowledge to customers by phone and in person.

You will perform battery and wiper services, stock and locate parts, and uphold safety and cleanliness standards while meeting sales goals and providing excellent customer service.