Automotive Parts Specialist & Customer Service Pro

O'Reilly Automotive Stores, Inc.; Stillwater (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Starting Day One Medical, Dental, &amp

Vision Insurance

401k with Employer Contributions

Tuition Educational Assistance

Stock Purchase Plan

Paid Time Off

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Stillwater, OK, is seeking a Parts Specialist who delivers high levels of service to retail and installer customers. You will support store management and assist in merchandise selection, with bilingual candidates encouraged to apply.

The role requires friendly customer service, multitasking, and basic cash handling; knowledge of automotive parts is a plus. This position offers opportunities for growth within the company and a commitment to customer satisfaction.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail and installer customers in selecting merchandise.
• Process cash, checks, and credit card transactions; maintain cash drawer.
• Handle exchanges and returns per policy and resolve issues with customers.
• Support store management and installer service staff with assigned tasks and stock updates.
• Perform in-store services and basic maintenance as trained.

Skills

Customer service

Multitasking

Spanish (desirable)

Education

ASE certification (desirable)

Job description

O’Reilly Auto Parts in Stillwater, OK, is seeking a Parts Specialist who delivers high levels of service to retail and installer customers. You will support store management and assist in merchandise selection, with bilingual candidates encouraged to apply.

The role requires friendly customer service, multitasking, and basic cash handling; knowledge of automotive parts is a plus. This position offers opportunities for growth within the company and a commitment to customer satisfaction.