Automotive Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Addison (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k plan

Health insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts in Addison, TX is seeking a Parts Specialist to deliver a high level of service to retail and installer customers and to support store management in achieving assigned tasks.

Responsibilities include greeting customers, assisting with merchandise selection, handling cash and returns, answering phone inquiries, looking up parts, quoting prices, and promoting related items. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support managers and installers with professional customers as needed.
• Handle cash transactions, returns and exchanges per policy.
• Respond to store calls, lookup parts, quote prices and promote related items.
• Assist with daily operational tasks and planogram updates.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Addison, TX is seeking a Parts Specialist to deliver a high level of service to retail and installer customers and to support store management in achieving assigned tasks.

Responsibilities include greeting customers, assisting with merchandise selection, handling cash and returns, answering phone inquiries, looking up parts, quoting prices, and promoting related items. Bilingual candidates are encouraged to apply.