Parts Specialist - Customer Service & Inventory Expert

O'Reilly Auto Parts; Van (TX); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Tuition assistance

Career growth opportunities

Paid time off

Descrizione del lavoro

O’Reilly Auto Parts is seeking a Parts Specialist in Texas to deliver high-level service to retail and installer customers. The role supports store management, promotes customer service programs, assists with parts lookups, quotes, and related selling, and handles transactions and stock.

Bilingual candidates are encouraged to apply. The position emphasizes teamwork, accuracy in cash handling, returns processing, and daily store operations, including inventory and planogram updates.

Competenze

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Mansioni

• Greet customers promptly and assist in merchandise selection.
• Support professional customers and installers as needed.
• Answer store calls, lookup parts, quote prices, and promote low-price guarantees.
• Process exchanges and returns per policy and handle cash/credit transactions.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily image maker, planogram updates, and stock maintenance.
• Perform in-store services and occasional delivery if needed.

Conoscenze

Alphanumeric matching

Customer service

Multitasking

Descrizione del lavoro

O’Reilly Auto Parts is seeking a Parts Specialist in Texas to deliver high-level service to retail and installer customers. The role supports store management, promotes customer service programs, assists with parts lookups, quotes, and related selling, and handles transactions and stock.

Bilingual candidates are encouraged to apply. The position emphasizes teamwork, accuracy in cash handling, returns processing, and daily store operations, including inventory and planogram updates.