Automotive Parts Specialist – Bilingual Customer Service

O'Reilly Auto Parts; Addison (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Addison, Illinois seeks a Parts Specialist to provide excellent service to retail and installer customers. This role supports store management and involves assisting customers in product selection, handling returns, and maintaining store operations.

The ideal candidate will possess strong multitasking skills and customer service abilities. The position offers competitive wages, paid time off, and various benefits including medical insurance and educational assistance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish desired).

Responsibilities

• Provide high level of service to all customers.
• Promote all company customer service programs.
• Assist managers and/or installer service specialists.
• Maintain and secure the cash drawer accurately.
• Address customer complaints professionally.
• Perform various in-store services as permitted.

Skills

Outstanding customer service

Multitasking

Matching alphanumeric sequences

Education

High school diploma or equivalent

ASE certification (desired)

Job description

O'Reilly Auto Parts in Addison, Illinois seeks a Parts Specialist to provide excellent service to retail and installer customers. This role supports store management and involves assisting customers in product selection, handling returns, and maintaining store operations.

The ideal candidate will possess strong multitasking skills and customer service abilities. The position offers competitive wages, paid time off, and various benefits including medical insurance and educational assistance.