Automotive Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Aransas Pass (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k with employer contributions

Stock Purchase Plan

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply, with a focus on greeting customers, assisting with merchandise, and handling transactions.

The role includes stock management, in-store services, and occasional delivery driving, with opportunities for professional growth within the organization.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Serve professional customers with installers as needed.
• Handle cash, checks, and card transactions securely.
• Process exchanges and returns per policy.
• Address customer complaints politely.
• Assist with stock updates, freight receipts, and shelf replenishment.
• Perform in-store services like wiper installation and battery tests.
• Drive delivery vehicle when needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply, with a focus on greeting customers, assisting with merchandise, and handling transactions.

The role includes stock management, in-store services, and occasional delivery driving, with opportunities for professional growth within the organization.