Automotive Parts Specialist - Customer Service Expert

O'Reilly Auto Parts; Oceanside (CA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Oceanside, CA is seeking a Parts Specialist to deliver high-quality service to both retail and installer customers. The role requires supporting store management and handling diverse tasks with precision.

Bilingual candidates are encouraged to apply. You will be involved in cash handling, returns, and in-store services while working closely with professionals and the team to ensure customer satisfaction.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Excellent customer service and communication.
• Able to multitask between phone and in-store.

Responsibilities

• Greet customers and assist with parts selection.
• Process cash transactions and returns per policy.
• Support store management and installers.
• Handle phone calls and quote prices.
• Maintain stock and organize shelves per planogram.
• Assist with daily operational tasks and stock adjustments.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Data entry accuracy

Education

ASE certification

Job description

O'Reilly Auto Parts in Oceanside, CA is seeking a Parts Specialist to deliver high-quality service to both retail and installer customers. The role requires supporting store management and handling diverse tasks with precision.

Bilingual candidates are encouraged to apply. You will be involved in cash handling, returns, and in-store services while working closely with professionals and the team to ensure customer satisfaction.