Automotive Parts Specialist - Customer-Focused

O'Reilly Auto Parts; Mentor (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will assist in selecting merchandise, support store management, and process transactions, returns and quotes with a friendly, efficient approach.

The role emphasizes in-store customer engagement, adherence to company programs, and occasional delivery duties when needed. Bilingual candidates are encouraged to apply.

Qualifications

• Must be able to identify and match alphanumeric sequences quickly.
• Provide outstanding, friendly, professional customer service.
• Must multitask handling in-store and on the phone.

Responsibilities

• Greet and assist retail customers with merchandise selections.
• Support managers and installer service specialists for professional customers.
• Process transactions and returns per policy; handle cash, checks and cards.

Skills

Spanish language

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will assist in selecting merchandise, support store management, and process transactions, returns and quotes with a friendly, efficient approach.

The role emphasizes in-store customer engagement, adherence to company programs, and occasional delivery duties when needed. Bilingual candidates are encouraged to apply.