Automotive Parts Specialist - Customer-Focused & Multitask

O'Reilly Auto Parts; Brinkley (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, Dental, & Vision insurance

Stock Purchase Plan

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and assist professional customers as needed. Bilingual candidates are encouraged to apply.

You will greet customers, help select merchandise, process transactions, and maintain accurate cash handling. Some delivery responsibilities may apply as needed by business. Training and opportunities for growth are offered.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Multitask by handling customers in-store and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Process exchanges and returns per policy.
• Answer store phone calls, lookup parts, quote prices, and promote related items.
• Maintain cash drawer and process transactions accurately.
• Assist with stock updates, planogram updates, and routine store tasks.
• Perform in-store services and, when needed, local deliveries per policy.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual Spanish (desirable)

Tools

Weatherly index system

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and assist professional customers as needed. Bilingual candidates are encouraged to apply.

You will greet customers, help select merchandise, process transactions, and maintain accurate cash handling. Some delivery responsibilities may apply as needed by business. Training and opportunities for growth are offered.