Automotive Parts Specialist: Customer-Focused & Bilingual

O'Reilly Auto Parts; Center (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401(k) plan

Medical/Dental/Vision

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high‑level service to retail and installer customers. You will greet customers, assist with merchandise, and support store management in daily tasks. Bilingual candidates are encouraged to apply and you may help with phone inquiries and parts lookups.

You will also process payments, exchanges, and returns while maintaining accurate cash handling and stock organization. Opportunities for career growth are highlighted.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Support store management and professional customers as needed.
• Process exchanges/returns and handle cash, checks, and card transactions.
• Answer store phone calls, lookup parts, quote prices, and promote related items.
• Maintain shelves, planograms, and perform daily operational tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high‑level service to retail and installer customers. You will greet customers, assist with merchandise, and support store management in daily tasks. Bilingual candidates are encouraged to apply and you may help with phone inquiries and parts lookups.

You will also process payments, exchanges, and returns while maintaining accurate cash handling and stock organization. Opportunities for career growth are highlighted.