Automotive Parts Specialist – Customer-Focused & Bilingual

O'Reilly Auto Parts; Orting (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Responsibilities include handling calls, looking up parts, quoting prices, and processing transactions while maintaining accuracy and ensuring customer satisfaction. Bilingual candidates are encouraged to apply, with competitive benefits and growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support managers and installers for professional customers as needed.
• Answer store calls, look up parts and quote prices, promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Responsibilities include handling calls, looking up parts, quoting prices, and processing transactions while maintaining accuracy and ensuring customer satisfaction. Bilingual candidates are encouraged to apply, with competitive benefits and growth opportunities.