Automotive Parts Specialist - Customer-Driven Solutions

Genuine Parts Company; Temple (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Genuine Parts Company’s Store Pro role focuses on delivering exceptional customer service for NAPA brand customers in a fast-paced retail setting. You will assist both retail and wholesale clients, apply product knowledge, and support store operations including transactions and delivery coordination.

The position emphasizes customer satisfaction, accuracy in parts identification, and teamwork. A strong learning mindset and reliability are essential in this entry-to-growth career path within the

Qualifications

• High School Diploma or GED required.
• Valid Driver's License required.
• Strong communication and interpersonal skills.
• Customer-focused with active listening and problem-solving ability.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and dispatch orders to drivers and customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

Genuine Parts Company’s Store Pro role focuses on delivering exceptional customer service for NAPA brand customers in a fast-paced retail setting. You will assist both retail and wholesale clients, apply product knowledge, and support store operations including transactions and delivery coordination.

The position emphasizes customer satisfaction, accuracy in parts identification, and teamwork. A strong learning mindset and reliability are essential in this entry-to-growth career path within the