Automotive Parts Specialist — Customer-Focused & Fast-Paced

Genuine Parts Company; Avon (AL); On-site; USD 27,000 - 38,000; Full time

Job summary

Genuine Parts Company’s Store Pro role in a NAPA store focuses on delivering automotive parts solutions and a high-quality customer experience. You will assist both retail and wholesale customers, using product knowledge to drive sales and support store performance in a fast-paced environment.

This entry-level to growth-position emphasizes customer engagement, system proficiency, and reliable teamwork to ensure accurate order fulfillment and service excellence.

Qualifications

• High School Diploma or GED is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused with good listening and problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support logistics and fulfillment operations.
• Perform housekeeping, cleaning, and organizational tasks to maintain a safe, professional store environment.
• Assist with inventory control activities and cycle counts.

Skills

Communication skills

Customer service

Learning mindset

Driver's license

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

Genuine Parts Company’s Store Pro role in a NAPA store focuses on delivering automotive parts solutions and a high-quality customer experience. You will assist both retail and wholesale customers, using product knowledge to drive sales and support store performance in a fast-paced environment.

This entry-level to growth-position emphasizes customer engagement, system proficiency, and reliable teamwork to ensure accurate order fulfillment and service excellence.