Automotive Parts Specialist - Customer Champion

NAPA Auto Parts; Lake City (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Lake City, MN is seeking a Store Pro to be the primary contact for customers in the retail store and deliver a high-quality experience. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

The role offers a strong entry point or growth path within the organization, with an emphasis on teamwork, daily use of POS and catalog systems, and

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory, and catalog systems.
• Maintain a fast-paced, customer-focused store environment.
• Support inventory control and stocking tasks.
• Build relationships to drive loyalty and repeat business.
• Coordinate deliveries and assist with logistics as needed.

Skills

Customer service

Communication skills

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA Auto Parts in Lake City, MN is seeking a Store Pro to be the primary contact for customers in the retail store and deliver a high-quality experience. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

The role offers a strong entry point or growth path within the organization, with an emphasis on teamwork, daily use of POS and catalog systems, and