Automotive Parts Specialist - Customer-Centric Store Expert

NAPA Auto Parts; Saint Paul (MN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Job summary

NAPA Auto Parts in Saint Paul is seeking a Store Pro to serve as the primary contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

The role emphasizes customer engagement, teamwork, and adherence to store processes in a fast-paced environment. Starting hourly rate is competitive and drives growth within the organization.

Qualifications

• Must have a high school diploma or GED.
• Valid driver’s license required.
• Strong verbal and written communication; customer-focused.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and prepare orders for customers and drivers.
• Perform general housekeeping, inventory tasks, and maintain safe store environment.
• Contribute to store operations and team support to optimize performance.

Skills

High school diploma or GED

Valid driver’s license

Communication skills

Customer-focused mindset

Willingness to learn automotive parts

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Saint Paul is seeking a Store Pro to serve as the primary contact for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

The role emphasizes customer engagement, teamwork, and adherence to store processes in a fast-paced environment. Starting hourly rate is competitive and drives growth within the organization.