Automotive Parts Specialist — Customer Champion

O'Reilly Auto Parts; Boutte (LA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to all retail and installer customers. The role supports store management in daily tasks and maintains cash handling procedures, inventory upkeep, and customer-facing service.

Bilingual candidates are encouraged to apply for broader customer support coverage. The position emphasizes greeting customers, helping them select merchandise, and promoting company service programs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Promote all company customer service programs (Hi-5, Low Price Guarantee, etc.).
• Assist managers and installers in serving professional customers as needed.
• Complete assigned company training relevant to position.
• Answer store calls, lookup parts, quote prices, and offer related items.
• Maintain cash drawer, accept cash/checks, process credit card transactions, and make change.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to all retail and installer customers. The role supports store management in daily tasks and maintains cash handling procedures, inventory upkeep, and customer-facing service.

Bilingual candidates are encouraged to apply for broader customer support coverage. The position emphasizes greeting customers, helping them select merchandise, and promoting company service programs.