Automotive Parts Specialist (Bilingual) – Customer Champion

O'Reilly Auto Parts; Ashtabula (OH); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401k Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Stock Purchase Plan

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with parts selection, and support store management in daily tasks. Duties include handling cash, processing returns, answering calls, and maintaining stock and planograms.

There is emphasis on teamwork, accuracy, and optional bilingual communication. The role may involve light vehicle delivery for business needs.

Qualifications

• Provide outstanding, friendly, and professional customer service.
• Must multitask handling customers in-store and on the phone.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professionals and installers as needed.
• Handle cash drawer, payments, and returns per policy.
• Answer calls, lookup parts, quote prices, and suggest related items.
• Maintain shelves, planograms, and stock levels.
• Assist with daily operations and store equipment use.
• Drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with parts selection, and support store management in daily tasks. Duties include handling cash, processing returns, answering calls, and maintaining stock and planograms.

There is emphasis on teamwork, accuracy, and optional bilingual communication. The role may involve light vehicle delivery for business needs.