Automotive Parts Specialist & Customer Champion

NAPA; Avon (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

NAPA Avon is seeking a customer-focused Store Associate to serve as the primary contact for customers in our retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and help drive store performance with product knowledge, responsiveness, and strong engagement.

Responsibilities include accurate parts solutions, maintaining a high-energy, safe store environment, assisting with inventory, pulling orders for customers and drivers, and using POS and

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Assist with inventory control activities including receiving, stocking, and counts.
• Pull and prepare orders for customers and drivers, coordinate deliveries.

Skills

Communication

Customer service

Problem solving

Teamwork

Learning agility

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA Avon is seeking a customer-focused Store Associate to serve as the primary contact for customers in our retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and help drive store performance with product knowledge, responsiveness, and strong engagement.

Responsibilities include accurate parts solutions, maintaining a high-energy, safe store environment, assisting with inventory, pulling orders for customers and drivers, and using POS and