Auto Parts Counter Specialist

NAPA Auto Parts; Des Plaines (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Des Plaines is seeking a friendly Counter Sales associate to greet customers and provide fast, accurate auto parts solutions. You will answer questions in person at the counter or over the phone, leverage your parts knowledge to help teammates, and deliver outstanding customer care in a high-energy retail environment.

A valid driver’s license and a HS diploma or GED are required; training and growth opportunities are available in a company with a Fortune 200 feel and a family

Qualifications

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry or willingness to learn all auto parts.
• Excellent verbal and written communication skills.
• Love fast paced retail environments.
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

Skills

Customer service

Automotive parts knowledge

Education

High School Diploma or GED

Tools

Cash register

Computer

Telephone

Paper catalog system

Job description

NAPA Auto Parts in Des Plaines is seeking a friendly Counter Sales associate to greet customers and provide fast, accurate auto parts solutions. You will answer questions in person at the counter or over the phone, leverage your parts knowledge to help teammates, and deliver outstanding customer care in a high-energy retail environment.

A valid driver’s license and a HS diploma or GED are required; training and growth opportunities are available in a company with a Fortune 200 feel and a family