Automotive Parts Specialist | Bonus Potential & Benefits

Kocourek Automotive Group; Appleton (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Employee discounts on vehicles and/or,

Job summary

Kocourek Automotive is seeking a Parts Advisor for our Toyota dealership. You will assist guests and service teams with parts inquiries, identify OEM parts via catalogs, and manage orders and returns to keep the parts department organized and stocked.

The role emphasizes strong customer service, automotive parts knowledge, and the ability to multitask in a fast-paced environment. Benefits include health/dental/vision insurance and 401(k) with company match.

Qualifications

• Experience working in automotive parts department or as a Parts Advisor.
• Strong knowledge of automotive systems and parts terminology.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with parts catalog systems.
• Valid driver’s license.
• Completing pre-employment drug screening.

Responsibilities

• Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email.
• Identify and locate OEM parts using catalog systems and inventory tools.
• Process parts orders, returns, and warranty claims.
• Maintain an organized and well-stocked parts department.
• Track inventory levels and assist with restocking as needed.
• Coordinate with service and sales to ensure timely parts delivery.
• Provide exceptional customer service and support a smooth workflow.

Skills

Customer service

Organization

Communication

Multitasking

Attention to detail

Tools

Parts catalog systems

Inventory tools

Job description

Kocourek Automotive is seeking a Parts Advisor for our Toyota dealership. You will assist guests and service teams with parts inquiries, identify OEM parts via catalogs, and manage orders and returns to keep the parts department organized and stocked.

The role emphasizes strong customer service, automotive parts knowledge, and the ability to multitask in a fast-paced environment. Benefits include health/dental/vision insurance and 401(k) with company match.