Bilingual Automotive Parts Specialist

O'Reilly Automotive; Franklinton (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions Start

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and responsibilities include greeting customers, assisting with merchandise selection, and processing transactions with accuracy.

This role involves assisting professional customers, maintaining cash drawers, handling exchanges, and participating in planogram updates and inventory tasks.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and installer service specialists in serving professional customers as needed.
• Provide cashier functions: cash, checks, credit cards, and returns according to policy.
• Process exchanges for credit per policies and resolve complaints.
• Assist with daily image maker, planogram updates, stocking shelves, and inventory tasks.
• Perform in-store services when trained (wipers, batteries, codes, etc.).
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and responsibilities include greeting customers, assisting with merchandise selection, and processing transactions with accuracy.

This role involves assisting professional customers, maintaining cash drawers, handling exchanges, and participating in planogram updates and inventory tasks.