Bilingual Automotive Parts Specialist

O'Reilly Automotive; Post Falls (ID); On-site; USD 22,000 - 28,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers, supporting store management with assigned tasks. Bilingual candidates are encouraged to apply and may contribute to selling and related services.

The role involves greeting customers, assisting with merchandise selection, handling transactions, and supporting daily store operations while upholding company programs and policies.

Qualifications

• Must be able to multitask in store and on phone.
• Provide outstanding, friendly, and professional customer service.
• Fluency in multiple languages desired; Spanish is highly desired.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Promote and follow company customer service programs.
• Handle cash drawer, process payments, and manage transactions.
• Process exchanges and returns per policy and resolve customer concerns.
• Assist with daily store operations including stocking and planogram updates.

Skills

Customer service

Multitasking

Communication

Education

ASE certification

Tools

POS system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers, supporting store management with assigned tasks. Bilingual candidates are encouraged to apply and may contribute to selling and related services.

The role involves greeting customers, assisting with merchandise selection, handling transactions, and supporting daily store operations while upholding company programs and policies.