Automotive Parts & Service Specialist - Bilingual

O'Reilly Auto Parts; El Paso (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, vision insurance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management and emphasizes bilingual (Spanish) communication to assist a diverse customer base.

The position requires greeting customers, helping select merchandise, processing transactions, handling returns, and contributing to store operations and customer satisfaction.

Qualifications

• Excellent customer service required.
• Able to multitask between in-store and phone interactions.
• Bilingual skills encouraged for customer support.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support store management and professional customers as needed.
• Handle cash, checks, and credit transactions accurately.
• Answer store calls per policy and provide quotes.
• Process exchanges/returns as per policy.
• Assist with inventory, stocking, and planograms.

Skills

Alphanumeric matching

Outstanding customer service

Multitasking

Spanish language

Automotive parts knowledge

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management and emphasizes bilingual (Spanish) communication to assist a diverse customer base.

The position requires greeting customers, helping select merchandise, processing transactions, handling returns, and contributing to store operations and customer satisfaction.