Automotive Parts Pro — DIY Service & Sales Expert

Advance Auto Parts; High Point (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Advance Auto Parts in High Point, NC is seeking a Retail Parts Pro to join our team. This full-time role involves selling automotive parts, assisting customers in-store and on the phone, and delivering DIY services such as battery installation and wiper replacements.

The ideal candidate has 3–5 years of automotive parts experience, strong knowledge of parts and store systems, and a focus on excellent customer service. ASE certification is preferred. Valid driver’s license is required.

Qualifications

• 3–5 years of prior automotive parts experience
• ASE certification preferred but not required
• Must have a valid driver’s license

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Parts knowledge

Customer service

Inventory systems

MS Word/Excel

Communication

Education

ASE certification (preferred)

Driver's license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts in High Point, NC is seeking a Retail Parts Pro to join our team. This full-time role involves selling automotive parts, assisting customers in-store and on the phone, and delivering DIY services such as battery installation and wiper replacements.

The ideal candidate has 3–5 years of automotive parts experience, strong knowledge of parts and store systems, and a focus on excellent customer service. ASE certification is preferred. Valid driver’s license is required.