Automotive Parts Pro: Expert DIY Tech & Service

Advance Auto Parts; Statesville (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Advance Auto Parts in Statesville, NC is hiring a Retail Parts Pro to provide expert automotive knowledge, assist DIY customers, and drive sales. You will work with store systems, diagnose needs, source parts, and deliver top-notch service.

This full-time role requires strong communication, basic math, and proficiency with Windows/Excel; ASE certification is preferred but not required. A valid driver's license and weekend availability are expected.

Qualifications

• Customer service and sales skills with a focus on DIY customers.
• Ability to read parts catalogs and use store systems.
• Proficiency with basic computer tools (Word/Excel) and POS systems.
• Strong communication and teamwork abilities.

Responsibilities

• Facilitate selling experience for DIY customers via in-person and phone interactions.
• Achieve personal and store sales goals while maintaining service standards.
• Manage DIY services including battery installation and wiper installs.
• Maintain store appearance and safety procedures; perform opening/closing tasks.
• Assist in inventory processes and stock parts as needed.

Skills

Customer service

Sales orientation

English proficiency

Automotive knowledge

MS Office (Word, Excel)

Education

High school diploma or equivalent

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts in Statesville, NC is hiring a Retail Parts Pro to provide expert automotive knowledge, assist DIY customers, and drive sales. You will work with store systems, diagnose needs, source parts, and deliver top-notch service.

This full-time role requires strong communication, basic math, and proficiency with Windows/Excel; ASE certification is preferred but not required. A valid driver's license and weekend availability are expected.