Store Pro: Auto Parts Advisor & Customer Champion

NAPA Auto Parts; Clifton Forge (VA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Clifton Forge, VA is seeking a full-time Store Associate to serve customers and support both retail and wholesale needs. You will draw on product knowledge to recommend parts, help with orders, and ensure a smooth shopping experience in a fast-paced environment.

Join a team that values strong communication, reliability, and a willingness to learn through hands-on experience with automotive parts and technology systems.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions for retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced store.
• Assist with inventory control, receiving, stocking, and cycle counts.
• Coordinate deliveries and pull orders for customers and drivers.
• Support store operations and multi-task to optimize performance.
• Contribute to merchandising, training, and process improvements.

Skills

Strong communication

Customer-focused mindset

Willingness to learn automotive parts

Valid Driver's License

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Clifton Forge, VA is seeking a full-time Store Associate to serve customers and support both retail and wholesale needs. You will draw on product knowledge to recommend parts, help with orders, and ensure a smooth shopping experience in a fast-paced environment.

Join a team that values strong communication, reliability, and a willingness to learn through hands-on experience with automotive parts and technology systems.