Automotive Parts Pro: DIY Expert & Service Specialist

Advance Auto Parts Inc.; Dunn (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. in Dunn, NC is seeking a Retail Parts Pro to support advanced DIY services and part knowledge. The role emphasizes expert use of store systems, high customer service standards, and accurate sourcing from multiple channels.

Responsibilities include driving sales goals, performing DIY services like battery installation and testing, and upholding store appearance. Strong communication and safety awareness are essential, with ASE readiness a plus.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability and customer fulfillment experience.
• Must have valid driver's license; ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Perform battery installation and testing, wiper installs.
• Maintain high standards of customer service and store appearance.
• Handle key holder duties (open/close, safety).
• Assist in inventory processes and back stock.
• Provide DIY services including battery testing and wiper installs.

Skills

Automotive knowledge

Customer service

English language

Inventory management

POS systems

Diagnostics equipment

Troubleshooting

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. in Dunn, NC is seeking a Retail Parts Pro to support advanced DIY services and part knowledge. The role emphasizes expert use of store systems, high customer service standards, and accurate sourcing from multiple channels.

Responsibilities include driving sales goals, performing DIY services like battery installation and testing, and upholding store appearance. Strong communication and safety awareness are essential, with ASE readiness a plus.