Automotive Parts Pro: Expert DIY Support & Sourcing

Advance Auto Parts Inc.; Red Springs (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in North Carolina. The role combines advanced automotive parts knowledge with expert customer service, store systems proficiency, and the ability to source from multiple channels for DIY customers.

Responsibilities include high-quality service, meeting sales goals, and managing DIY services such as battery installations and tests, with key holder duties and safety responsibilities. ASE certification is preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Must have a valid driver’s license.
• Able to work days, evenings and weekends.
• ASE Certification preferred, but not required.
• Strong knowledge of automotive systems and parts.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales skills

Communication

English language

Organizational skills

Teamwork

Problem solving

Safety awareness

Time management

Tools

Microsoft Word

Excel

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in North Carolina. The role combines advanced automotive parts knowledge with expert customer service, store systems proficiency, and the ability to source from multiple channels for DIY customers.

Responsibilities include high-quality service, meeting sales goals, and managing DIY services such as battery installations and tests, with key holder duties and safety responsibilities. ASE certification is preferred but not required.