Automotive Parts Pro – Customer-Focused Store Role

NAPA Auto Parts; Oceanside (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Oceanside, CA is hiring a Store Associate to be the primary contact for customers in our retail store, delivering the NAPA customer experience and automotive parts solutions. You will assist retail and wholesale customers and support store performance through product knowledge, responsiveness, and accurate order fulfillment.

The position requires a high school diploma or GED and a valid driver's license, with strong communication and a customer-focused mindset.

Qualifications

• High school diploma or GED is required.
• Valid driver's license is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment is a plus.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Assist with inventory control activities, including receiving, stocking, counts, and records.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Strong communication

Customer-focused

Problem-solving

Willingness to learn

Valid driver's license

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Oceanside, CA is hiring a Store Associate to be the primary contact for customers in our retail store, delivering the NAPA customer experience and automotive parts solutions. You will assist retail and wholesale customers and support store performance through product knowledge, responsiveness, and accurate order fulfillment.

The position requires a high school diploma or GED and a valid driver's license, with strong communication and a customer-focused mindset.