Auto Parts Store Pro — Customer Solutions Leader

Genuine Parts Company; Waxhaw (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Genuine Parts Company, operating NAPA stores, seeks a Retail Store Associate to deliver automotive parts solutions and a high-quality customer experience to both retail and wholesale customers. You will use product knowledge to assist customers, support team members, and maintain accurate store operations in a fast-paced retail environment.

Ideal candidates have a high school diploma or GED, a valid driver’s license, and a customer-focused mindset with strong problem-solving abilities.

Qualifications

• Required: High School Diploma or GED.
• Required: Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.

Skills

Strong communication

Interpersonal skills

Customer-focused mindset

Problem-solving abilities

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

Genuine Parts Company, operating NAPA stores, seeks a Retail Store Associate to deliver automotive parts solutions and a high-quality customer experience to both retail and wholesale customers. You will use product knowledge to assist customers, support team members, and maintain accurate store operations in a fast-paced retail environment.

Ideal candidates have a high school diploma or GED, a valid driver’s license, and a customer-focused mindset with strong problem-solving abilities.