Automotive Parts Pro – Customer-First Retail

Genuine Parts Company; Monroe (NC); Presencial; USD 26.000 - 38.000; Jornada completa

Descripción de la vacante

Genuine Parts Company’s NAPA store in Monroe, NC is hiring a Store Pro who serves as the primary contact for customers, delivering high-quality automotive parts solutions and supporting both retail and wholesale buyers. You will use POS and inventory systems to assist with orders and inquiries.

You will help maintain a welcoming store environment, support logistics and get involved in merchandising, safety, and daily workflow to drive store performance and customer satisfaction.

Formación

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy in a fast-paced retail environment.
• Support store operations including transactions and inquiries.
• Build customer relationships to drive loyalty and repeat business.
• Coordinate and dispatch deliveries using delivery management systems.

Conocimientos

Customer service

Communication

Problem solving

Team collaboration

Willingness to learn parts

Valid driver’s license

Educación

High School Diploma or GED

Herramientas

POS systems

Inventory/catalog systems

Delivery management systems

Descripción del empleo

Genuine Parts Company’s NAPA store in Monroe, NC is hiring a Store Pro who serves as the primary contact for customers, delivering high-quality automotive parts solutions and supporting both retail and wholesale buyers. You will use POS and inventory systems to assist with orders and inquiries.

You will help maintain a welcoming store environment, support logistics and get involved in merchandising, safety, and daily workflow to drive store performance and customer satisfaction.