Automotive Parts & Customer Service Specialist

O'Reilly Automotive; Versailles (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

401k

Medical insurance

Dental insurance

Vision insurance

Stock plan

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a store setting. The role supports management with daily tasks, and bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, handling returns, processing payments, and maintaining store standards. Strong focus on upselling and customer satisfaction is required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and professional customers as needed.
• Handle cash, credit, returns, and daily store operations.
• Promote customer service programs and upsell related items.
• Resolve customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Phone & in-store help

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a store setting. The role supports management with daily tasks, and bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, handling returns, processing payments, and maintaining store standards. Strong focus on upselling and customer satisfaction is required.