Automotive Parts & Customer Service Pro

O'Reilly Auto Parts; Cuero (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store environment. The role includes greeting customers, assisting with merchandise selection, and supporting management in daily tasks.

The position emphasizes customer care, cash handling, and contributing to store performance. Bilingual candidates are encouraged to apply, and the successful candidate will participate in company training and related programs to

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote customer service programs such as Hi-5 and Low Price Guarantee.
• Assist professional customers and installers as needed.
• Process cash, checks, credit card transactions and returns.
• Handle phone inquiries and quote prices per policy.
• Maintain and secure the cash drawer and daily store operations.
• Perform store maintenance tasks and planogram updates.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store environment. The role includes greeting customers, assisting with merchandise selection, and supporting management in daily tasks.

The position emphasizes customer care, cash handling, and contributing to store performance. Bilingual candidates are encouraged to apply, and the successful candidate will participate in company training and related programs to