Automotive Parts Specialist | Customer Service Pro

O'Reilly Automotive; Alpine (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with employer contributions on,

Paid Time Off

Stock Purchase Plan

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with daily tasks. Bilingual candidates are encouraged to apply and training will be provided.

The role focuses on greeting customers, helping them select merchandise, processing transactions, and supporting professional customers. The position emphasizes customer service and operational duties within a store environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Support managers and installer service specialists for professional customers as needed.
• Answer store calls, look up parts and quote prices, and promote the Low-Price Guarantee.
• Manage cash drawer and process cash, checks, and credit card transactions.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish)

Job description

O'Reilly Auto Parts is looking for a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with daily tasks. Bilingual candidates are encouraged to apply and training will be provided.

The role focuses on greeting customers, helping them select merchandise, processing transactions, and supporting professional customers. The position emphasizes customer service and operational duties within a store environment.