Automotive Parts Counter Specialist (Onsite)

Norm Reeves Subaru Rockwall; Cerritos (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

401k Matching and FSA

Tuition Reimbursement

Paid Time Off

Supplemental Insurance

Discounts on Vehicles, Services, and

Job summary

Norm Reeves Honda in Cerritos is seeking a Parts Counter Associate to support guests primarily at the shop and over the phone or online. You’ll pull and fill orders, organize inventory, and communicate with guests and vendors to deliver a friendly, efficient experience.

This full-time, on-site role involves helping maintain product knowledge, assisting service advisors, and ensuring parts are billed correctly on repair orders while keeping orderly records.

Qualifications

• Previous parts sales experience.
• Must be 18+ and have a valid driver's license.
• Excellent follow-up and organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Inform customers of part requirements and specials.
• Notify Parts Manager of out-of-stock parts.
• Locate out-of-stock parts from outside sources and submit emergency orders.
• Notify Service Advisor when special order parts are received.
• Follow up on back-ordered parts.
• Verify will-call files and vendor returns weekly.
• Assist outside sales representatives with orders.
• Ensure all internal requests for parts are billed on service repair orders.
• Maintain organized records of repair orders and invoices.

Skills

Parts counter experience

Customer service

Attention to detail

Communication

Job description

Norm Reeves Honda in Cerritos is seeking a Parts Counter Associate to support guests primarily at the shop and over the phone or online. You’ll pull and fill orders, organize inventory, and communicate with guests and vendors to deliver a friendly, efficient experience.

This full-time, on-site role involves helping maintain product knowledge, assisting service advisors, and ensuring parts are billed correctly on repair orders while keeping orderly records.