Parts Counter

Norm Reeves Subaru Rockwall; West Covina (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free training

Advancement

Tuition reimbursement

Health plan

Life insurance

Referral bonus

Employee discounts

401k matching

PTO

Paid holidays

FSA

Job summary

Norm Reeves Honda in West Covina is seeking a Parts Counter associate. This on-site, full-time role pays $18-$22 per hour plus bonus.

You will assist guests in-store, over the phone, and online, pull and fill orders, organize inventory, and communicate with our internal team and guests in a friendly, professional manner. The ideal candidate has prior parts sales experience, is at least 18 years old, and holds a valid driver’s license.

Qualifications

• Previous parts sales experience and the desire to continuously learn more
• Excellent follow up skills, frequently communicating inventory and availability of parts
• Ability to multi-task in a fast-paced environment
• A professional appearance and work ethic
• Excellent organizational skills

Responsibilities

• Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

Skills

Parts sales experience

Follow-up skills

Multi-tasking

Professional appearance

Organizational skills

Job description

Description

Location: West Covina, CA (On site) | Type: Full Time | Hourly Range: $18-$22 an hour + bonus

AsParts Counter, you’re one of the most important team members atNorm Reeves Honda in West Covina.You’re responsible for assisting guests primarily through the shop, and even on the phone or online.You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.

Your work will ensure guests leave 100% satisfiedwith theirNorm Reeves Hondaexperience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.

What You’ll Do:

• Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

What You’ll Need:

• Previous parts sales experience and the desire to continuously learn more
• Full-time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Excellent follow up skills, frequently communicating inventory and availability of parts
• A professional appearance and work ethic
• Excellent organizational skills
• Ability to multi-task in a fast-paced environment

What We Offer:

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
• Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
• Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
• Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
• Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.