Parts Counter

The CAR Group (Norm Reeves Dealerships); West Covina (CA); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition Reimbursement

Health Insurance

401k Matching

Paid Time Off

Discounts on parts/services

Descripción de la vacante

The CAR Group (Norm Reeves Dealerships) in West Covina, CA is seeking a Parts Counter associate to provide exceptional guest experiences by pulling and filling orders, updating inventory, and communicating with guests and vendors. This on-site role offers full-time hours and opportunities for growth within the Norm Reeves Honda team.

The ideal candidate has prior parts sales experience, a valid driver's license, and strong follow-up and organization skills to ensure 100% guest satisfaction with

Formación

• Previous parts sales experience
• Full-time availability; must be at least 18 years old
• A valid driver’s license and acceptable driving record
• Excellent follow up skills and inventory communication
• Excellent organizational skills and professional work ethic
• Ability to multi-task in a fast-paced environment

Responsabilidades

• Inform customers of companion part requirements and specials
• Notify Parts Manager of out-of-stock parts or materials
• Locate out-of-stock parts from outside sources and submit emergency orders
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• Verify will-call, back-orders, and vendor returns weekly
• Assist outside sales reps with orders
• Ensure internal requests for parts are billed on repair orders
• Maintain records of repair orders, invoices, insurance estimates, and special orders
• Assist Parts Manager with a lost sales tracking program

Conocimientos

Parts sales experience

18+ years old

Driver's license

Excellent follow up

Organizational skills

Professional appearance

Multi-tasking

Descripción del empleo

Location: West Covina, CA (On site) | Type: Full Time | Hourly Range: $18-$22 an hour + bonus

As Parts Counter, you’re one of the most important team members at Norm Reeves Honda in West Covina. You’re responsible for assisting guests primarily through the shop, and even on the phone or online. You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.

Your work will ensure guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.

What You’ll Do

• Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product line
• Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside sources and submit emergency order if necessary
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair order
• Maintain organized records of repair orders, invoices, insurance estimates and special order parts
• Assist Parts Manager in maintaining a lost sales tracking program.

What You’ll Need

• Previous parts sales experience and the desire to continuously learn more
• Full-time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Excellent follow up skills, frequently communicating inventory and availability of parts
• A professional appearance and work ethic
• Excellent organizational skills
• Ability to multi-task in a fast-paced environment

What We Offer

• Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
• Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
• Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
• Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
• Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
• Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
• Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
• Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
• Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
• Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.