Automotive Parts Counter - Growth, Training & Benefits

The CAR Group (Norm Reeves Dealerships); West Covina (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Tuition Reimbursement

Health Insurance

401k Matching

Paid Time Off

Discounts on parts/services

Job summary

The CAR Group (Norm Reeves Dealerships) in West Covina, CA is seeking a Parts Counter associate to provide exceptional guest experiences by pulling and filling orders, updating inventory, and communicating with guests and vendors. This on-site role offers full-time hours and opportunities for growth within the Norm Reeves Honda team.

The ideal candidate has prior parts sales experience, a valid driver's license, and strong follow-up and organization skills to ensure 100% guest satisfaction with

Qualifications

• Previous parts sales experience
• Full-time availability; must be at least 18 years old
• A valid driver’s license and acceptable driving record
• Excellent follow up skills and inventory communication
• Excellent organizational skills and professional work ethic
• Ability to multi-task in a fast-paced environment

Responsibilities

• Inform customers of companion part requirements and specials
• Notify Parts Manager of out-of-stock parts or materials
• Locate out-of-stock parts from outside sources and submit emergency orders
• Notify Service Advisor when special order parts are received
• Follow-up on back-ordered parts
• Verify will-call, back-orders, and vendor returns weekly
• Assist outside sales reps with orders
• Ensure internal requests for parts are billed on repair orders
• Maintain records of repair orders, invoices, insurance estimates, and special orders
• Assist Parts Manager with a lost sales tracking program

Skills

Parts sales experience

18+ years old

Driver's license

Excellent follow up

Organizational skills

Professional appearance

Multi-tasking

Job description

The CAR Group (Norm Reeves Dealerships) in West Covina, CA is seeking a Parts Counter associate to provide exceptional guest experiences by pulling and filling orders, updating inventory, and communicating with guests and vendors. This on-site role offers full-time hours and opportunities for growth within the Norm Reeves Honda team.

The ideal candidate has prior parts sales experience, a valid driver's license, and strong follow-up and organization skills to ensure 100% guest satisfaction with