Automotive Parts Counter Specialist — Customer-Focused

NAPA; Post Falls (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits and 401K

Promotional opportunities

Job summary

NAPA is hiring a Counter Sales Associate to be the face of our retail store, providing auto parts answers for customers and assisting team members with parts questions. You’ll engage customers, deliver outstanding service, and use a computer, cashier, and catalog system to help shoppers find what they need.

Requirements include a high school diploma or GED, a valid driver's license, and willingness to learn. Prior parts-store or automotive experience is a plus in our fast-paced environment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and willingness to learn auto parts.
• Experience in parts store or automotive industry preferred.
• Excellent verbal and written communication and listening skills.
• Ability to work in fast-paced retail environments.

Responsibilities

• Provide auto parts answers and solutions for customers at the counter or via phone.
• Assist team members with customer inquiries and parts questions.
• Deliver outstanding customer care and positive in-store experiences.
• Use computer, cash register, telephone, and paper catalogs to assist customers.

Skills

Customer service

Verbal communication

Listening skills

Empathy

Automotive parts knowledge

Education

High School Diploma or GED

Tools

Cash register

Computer system

Catalog system

Job description

NAPA is hiring a Counter Sales Associate to be the face of our retail store, providing auto parts answers for customers and assisting team members with parts questions. You’ll engage customers, deliver outstanding service, and use a computer, cashier, and catalog system to help shoppers find what they need.

Requirements include a high school diploma or GED, a valid driver's license, and willingness to learn. Prior parts-store or automotive experience is a plus in our fast-paced environment.