Automotive Parts Counter - 2997

Bram Auto Group; Hillside (NJ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Sister store discounts

Job summary

BRAM Auto Group is seeking an experienced Automotive Parts Counter professional for our Rt 22 Honda location in Hillside, NJ. The role focuses on providing parts solutions to retail and wholesale customers with strong product knowledge and excellent customer service.

You will use a computer and web catalog system to locate parts, price items, and ensure accurate selections for customer demand. The successful candidate will have prior parts experience in a dealership or wholesale setting, strong

Qualifications

• Experience in auto parts at a dealership is preferred
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers
• ASE Certifications a plus

Responsibilities

• Provide auto parts answers and solutions to customers at the counter and over the phone
• Assist team with parts knowledge to answer customer questions
• Provide outstanding customer care to all store visitors
• Bring customer focus and energy to fast-paced stores
• Greet customers and engage to ensure a positive experience
• Utilize computer, phone, and web-based catalog system
• Provide pricing and availability information
• Select accurate parts for customer demand
• Follow management directions

Skills

Parts knowledge

Customer service

Communication skills

Listening skills

Teamwork

Problem-solving

Reliability

Tools

CDK

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Automotive Parts Counter - 2997

Parts Mgr. Full Time Route 22 Honda, Hillside, NJ, US

Salary Range: $50,000.00 To $75,000.00 Annually

Job Description

BRAM Auto Groupis one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Ineos Grenadier, Honda, Toyota, and Hyundai Brands.

BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.
We are looking for an experienced Parts Counter Person for our RT 22 Honda location!

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), telephone, and Web-Based Catalog System .
• Provide parts pricing and availability to our customers.
• Make accurate selections of parts needed for customer demand.
• Follow management requests and instructions.
  

**PAY DEPENDING ON EXPERIENCE LEVEL

What you’ll need:

• Previous Parts Experience at a dealership is a plus, but willing to train the right candidate.
• Previous wholesale experience with Honda parts preferred
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers
• Ability to adapt and maintain composure under certain circumstances.
• Bring solutions and problem-solving skills
• Strong work ethic and reliability
• Work in a team environment and collaborate with others
• ASE Certifications a plus
• Experience in a parts store, auction, retail store, auto body/collision.
• Knowledge of Dealership Management System, CDK a plus.
• Entirely customer-centric (external/internal)

What’s in it for you:

• Awesome people and brand
• Competitive Pay
• Paid sick time and vacation
• Health, Vision & Dental benefits along with 401K plan
• High Employee discount and sister’s store discount
• A Culture of promoting from within using your creativity and finding solutions.
• Great training, and ongoing development with support from multiple leaders/your team