Automotive Parts Concierge: In-Store Solutions & Service

NAPA; Waterville (WA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA is seeking a Store Counter Sales Associate in Washington to provide automotive parts solutions to retail and wholesale customers. You will engage customers, apply product knowledge, and process transactions with accuracy and speed.

In this role you will operate POS and inventory systems, support store operations, build customer relationships, and help coordinate deliveries while maintaining a welcoming, high-energy environment.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and other store systems.
• Maintain high energy in a fast-paced retail environment.
• Assist with inventory control, stocking, and cycle counts.
• Build relationships with customers to drive loyalty.
• Coordinate and dispatch deliveries using delivery management systems.
• Perform housekeeping and maintain a safe store environment.
• Support store operations and continuous process improvements.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Willingness to learn automotive parts

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

NAPA is seeking a Store Counter Sales Associate in Washington to provide automotive parts solutions to retail and wholesale customers. You will engage customers, apply product knowledge, and process transactions with accuracy and speed.

In this role you will operate POS and inventory systems, support store operations, build customer relationships, and help coordinate deliveries while maintaining a welcoming, high-energy environment.