Automotive Parts & Customer Care Pro

NAPA; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Job summary

NAPA Auto Parts in Honolulu, HI seeks an enthusiastic Store Counter Sales Associate to deliver top-notch customer service and automotive parts solutions. You will assist retail and wholesale customers, process transactions, and use POS and inventory tools to support store performance.

The role emphasizes accuracy, speed, and teamwork in a busy environment, with opportunities for growth within the NAPA store network. Benefits include competitive pay and advancement potential.

Qualifications

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Assist with inventory control activities including receiving merchandise and cycle counts.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with inventory control activities, including receiving merchandise and stocking shelves.

Skills

Customer service

Communication

Problem-solving

Teamwork

Automotive parts knowledge

Education

High School Diploma or GED

Tools

POS system

Inventory/catalog tools

Job description

NAPA Auto Parts in Honolulu, HI seeks an enthusiastic Store Counter Sales Associate to deliver top-notch customer service and automotive parts solutions. You will assist retail and wholesale customers, process transactions, and use POS and inventory tools to support store performance.

The role emphasizes accuracy, speed, and teamwork in a busy environment, with opportunities for growth within the NAPA store network. Benefits include competitive pay and advancement potential.