Automotive Parts Advisor | Heritage Mazda Bel Air

MileOne Autogroup; Baltimore (MD); On-site; USD 31,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Training & mentoring

Employee Purchase Program

Scholarship Program

Job summary

Heritage Mazda Bel Air, part of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson to join our team in Baltimore. The role supports customers and internal teams with parts inquiries and works in a fast-paced, data-driven environment.

Responsibilities include communicating ship times, recording transactions in the Dealer Management System, and meeting daily metrics. Equal opportunity employer with strong employee benefits.

Qualifications

• 1–3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment with strong communication.
• Proficient with Microsoft Office, Reynolds and Reynolds, and POS/DMS systems.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on the phone.
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into our Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

Skills

Communication

Organization

MS Office

DMS/POS systems

Tools

Reynolds & Reynolds

POS systems

Dealer Management System

Job description

Job DescriptionHeritage Mazda of Bel Air, is part of the fast-growing MileOne Autogroup, a leader in automotive service. Our high-volume automotive dealership's Parts department is hiring a Parts Advisor/Parts Counterperson to join our team. Upgrade your career today!Experience Everything MileOne has to Offer:- $31,200.00 - $70,000.00- Great opportunities for career advancement- Positive, success-driven work environment- Robust OEM supportOur MileOne Employee Advantage:MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.Parts Advisor/Parts Counterperson Responsibilities:- Assist customers and internal teams with parts related questions in person, via email and/or on the phone- Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions- Accurately record parts transactions and data into our Dealer Management System- Prioritize and efficiently manage a high volume of work and meet deadlines- Maintain daily metric goals- Perform other duties as neededParts Advisor/Parts Counterperson Qualifications:- 1-3 years of experience in the automotive industry preferred- Ability to work in a fast-paced environment- Strong written and verbal communication skills as well as organizational skills- Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sales (POS) systemsMileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.HEGE123PartsSalary Range$31,200.00 - $70,000.00Heritage Mazda Bel AirPost Internally and ExternallyZip Code21047