Parts Advisor - Mercedes Benz Owings Mills

MileOne Autogroup; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

MileOne Autogroup is hiring a Parts Advisor/Parts Counterperson in the Baltimore area. You will assist customers and internal teams with parts needs, communicate ship times, and record transactions in the dealer management system.

We seek 1–3 years of automotive experience, the ability to thrive in a fast-paced setting, and strong communication and organizational skills. Competitive compensation ranges from $40,000 to $60,000 annually.

Qualifications

• 1–3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills as well as organizational skills.
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System and/or POS systems.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on phone.
• Communicate estimated parts ship and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into our Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed

Skills

Communication

Organization

Customer service

Tools

Microsoft Office Suite

Reynolds and Reynolds

Dealer Management System

POS systems

Job description

Job DescriptionOur high-volume automotive dealership Parts department is hiring a Parts Advisor/Parts Counterperson to join our team.Summary:A Parts Advisor, will assist all customers, retail, and wholesale in selecting required parts in a friendly, professional, and efficient manner. A Parts Advisor be responsible for achieving monthly sales and gross forecasts as well as seeking out and soliciting business.Experience Everything MileOne has to Offer:- Competitive compensation; $40,000 - $60,000- Great opportunities for career advancement- Positive, success driven work environment- Robust OEM supportOur MileOne Employee Advantage:MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.Parts Advisor/Parts Counterperson Responsibilities:- Assist customers and internal teams with parts related questions in person, via email and/or on phone- Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions- Accurately record parts transactions and data into our Dealer Management System- Prioritize and efficiently manage a high volume of work and meet deadlines- Maintain daily metric goals- Perform other duties as neededParts Advisor/Parts Counterperson Qualifications:- 1-3 years of experience in the automotive industry preferred- Ability to work in a fast-paced environment- Strong written and verbal communication skills as well as organizational skills- Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System and/or Point of Sales (POS) systemsMileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.HEGE123PartsSalary Range40,000-60,000Mercedes-Benz of Owings MillsPost Internally and ExternallyZip Code21117