Parts Advisor - Mercedes Benz Owings Mills

MileOne Autogroup; Owings Mills (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Training and mentoring

Employee Purchase Program

Scholarship program

Job summary

MileOne Autogroup in Owings Mills, MD is seeking a Parts Advisor/Parts Counterperson to assist customers and internal teams with parts questions in person, by email, or by phone, helping them select the required parts and documenting details in our Dealer Management System.

This high-volume position offers a $40,000–$60,000 annual salary, plus opportunities for career growth and an Employee Advantage package that includes health and financial benefits, training and mentoring, and special

Qualifications

• 1-3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication and organizational skills.
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, DMS and POS systems.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Skills

Communication

Organizational skills

Customer service

Tools

Microsoft Office Suite

Reynolds and Reynolds

Dealer Management System

POS systems

Job description

Job Description

Our high-volume automotive dealership Parts department is hiring a Parts Advisor/Parts Counterperson to join our team.

Summary:

A Parts Advisor, will assist all customers, retail, and wholesale in selecting required parts in a friendly, professional, and efficient manner. A Parts Advisor be responsible for achieving monthly sales and gross forecasts as well as seeking out and soliciting business.

Experience Everything MileOne has to Offer:

• Competitive compensation; $40,000 - $60,000
• Great opportunities for career advancement
• Positive, success driven work environment
• Robust OEM support

MileOne Employee Advantage:

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.

MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

• MileOne Employee Advantage includes health and financial benefits, and training and mentoring.
• We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Parts Advisor/Parts Counterperson Responsibilities:

• Assist customers and internal teams with parts related questions in person, via email and/or on phone
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions
• Accurately record parts transactions and data into our Dealer Management System
• Prioritize and efficiently manage a high volume of work and meet deadlines
• Maintain daily metric goals
• Perform other duties as needed

Parts Advisor/Parts Counterperson Qualifications:

• 1-3 years of experience in the automotive industry preferred
• Ability to work in a fast-paced environment
• Strong written and verbal communication skills as well as organizational skills
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System and/or Point of Sales (POS) systems

MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.

HEGE123 Parts Salary Range 40,000-60,000 Mercedes-Benz of Owings Mills Post Internally and Externally Zip Code 21117

MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland. We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.