Auto Parts Advisor — Fast-Paced, High-Impact Support

MileOne Autogroup; Baltimore (MD); On-site; USD 31,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Training & mentoring

Employee Purchase Program

Scholarship Program

Job summary

Heritage Mazda Bel Air, part of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson to join our team in Baltimore. The role supports customers and internal teams with parts inquiries and works in a fast-paced, data-driven environment.

Responsibilities include communicating ship times, recording transactions in the Dealer Management System, and meeting daily metrics. Equal opportunity employer with strong employee benefits.

Qualifications

• 1–3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment with strong communication.
• Proficient with Microsoft Office, Reynolds and Reynolds, and POS/DMS systems.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on the phone.
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into our Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

Skills

Communication

Organization

MS Office

DMS/POS systems

Tools

Reynolds & Reynolds

POS systems

Dealer Management System

Job description

Heritage Mazda Bel Air, part of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson to join our team in Baltimore. The role supports customers and internal teams with parts inquiries and works in a fast-paced, data-driven environment.

Responsibilities include communicating ship times, recording transactions in the Dealer Management System, and meeting daily metrics. Equal opportunity employer with strong employee benefits.