Automotive Parts Advisor

Murgado Automotive Group; Chicago (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Parts Advisor to ensure customers receive the correct parts efficiently. This role involves assisting customers and technicians, managing inventory, and utilizing dealership management software. Join a supportive environment that values employee growth and offers competitive compensation, comprehensive benefits, and ongoing training. If you are passionate about the automotive industry and delivering exceptional service, this is the perfect opportunity for you.

Benefits

Competitive compensation and performance-based bonuses

Comprehensive health, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Employee discounts on vehicle purchases, parts, and service

Ongoing training and professional development opportunities

Supportive and collaborative work environment

Opportunities for career growth and advancement

Qualifications

• Experience as a Parts Advisor in the automotive industry preferred.
• Strong knowledge of automotive parts, especially Ford vehicles.

Responsibilities

• Assist customers in locating automotive parts and accessories.
• Process customer orders and manage inventory levels.

Skills

Automotive Parts Knowledge

Customer Service Skills

Detail Orientation

Multitasking

Education

High School Diploma

Tools

Dealership Management Software (DMS)

Microsoft Office Suite

Job description

About Us: Murgado Ford of Chicago, a proud member of the Murgado Automotive Group, is committed to providing our customers with exceptional service and high-quality vehicles. We represent a long-standing tradition of excellence in the automotive industry, and our team is passionate about delivering an unparalleled experience. We are looking for a dynamic Automotive Parts Advisor to join our team and contribute to our continued success.

Position Overview: As an Automotive Parts Advisor at Murgado Ford of Chicago, you will play a vital role in our parts department, ensuring that our customers and service technicians receive the correct parts in a timely manner. This position requires a knowledgeable, detail-oriented professional who can provide exceptional service, whether assisting customers directly or working behind the scenes to manage inventory.

Key Responsibilities:

Assist customers and service technicians in locating the correct automotive parts and accessories.

Provide accurate pricing information and availability of parts to customers.

Process customer orders and ensure timely delivery of parts.

Maintain and manage inventory levels, ensuring parts are stocked and organized.

Communicate with suppliers to order parts, track shipments, and resolve any supply issues.

Use dealership management software (DMS) to check parts availability, input orders, and manage inventory.

Assist in the preparation of parts estimates and quotes for customers.

Handle customer inquiries, complaints, and returns in a professional and courteous manner.

Keep the parts department clean, organized, and stocked with the necessary tools and resources.

Collaborate with the service department to ensure all necessary parts are available for scheduled repairs and maintenance.

Stay up-to-date with product knowledge and industry trends to better assist customers and service technicians.

Qualifications:

High school diploma or equivalent required.

Previous experience as a Parts Advisor in the automotive industry is preferred.

Strong knowledge of automotive parts and accessories, including Ford vehicles.

Excellent customer service skills with the ability to communicate effectively and build strong relationships.

Detail-oriented with the ability to multitask and manage time efficiently.

Proficient in using dealership management software (DMS) and Microsoft Office Suite (Word, Excel, Outlook).

Ability to lift and handle parts and materials weighing up to 50 pounds.

Valid driver's license with a clean driving record.

Benefits:

Competitive compensation and performance-based bonuses

Comprehensive health, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Employee discounts on vehicle purchases, parts, and service

Ongoing training and professional development opportunities

Supportive and collaborative work environment

Opportunities for career growth and advancement within the Murgado Automotive Group

Why Join Murgado Ford of Chicago? At Murgado Ford of Chicago, we believe that our employees are our greatest asset. We offer a supportive work environment where you can grow your career and make a significant impact. If you are passionate about the automotive industry and providing exceptional service, we encourage you to apply today and become part of our dedicated team.

Apply Now: Take the next step in your automotive career with Murgado Ford of Chicago! Apply today and join a team that values excellence, customer satisfaction, and employee growth.

$50,000 - $75,000 a year

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.