Automotive Parts Advisor

Murgado Automotive Group; Illinois; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Parts Advisor to enhance their parts department. This role involves assisting customers and service technicians in locating the right parts, managing inventory, and ensuring timely delivery. With a commitment to exceptional service, the company fosters a supportive environment where employees can thrive. If you are passionate about the automotive industry and excel in customer relations, this is the perfect opportunity to grow your career while contributing to a dedicated team.

Benefits

Competitive Compensation

Health, Dental, and Vision Insurance

401(k) Plan with Company Match

Paid Time Off and Holidays

Employee Discounts on Vehicle Purchases

Ongoing Training and Professional Development

Supportive Work Environment

Opportunities for Career Growth

Qualifications

• Previous experience as a Parts Advisor in the automotive industry is preferred.
• Strong knowledge of automotive parts and accessories, including Ford vehicles.

Responsibilities

• Assist customers in locating the correct automotive parts and accessories.
• Maintain and manage inventory levels, ensuring parts are stocked and organized.
• Collaborate with the service department to ensure all necessary parts are available.

Skills

Customer Service Skills

Knowledge of Automotive Parts

Detail Orientation

Multitasking

Education

High School Diploma

Tools

Dealership Management Software (DMS)

Microsoft Office Suite

Job description

Join to apply for the Automotive Parts Advisor role at Murgado Automotive Group

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Join to apply for the Automotive Parts Advisor role at Murgado Automotive Group

About Us: Murgado Ford of Chicago, a proud member of the Murgado Automotive Group, is committed to providing our customers with exceptional service and high-quality vehicles. We represent a long-standing tradition of excellence in the automotive industry, and our team is passionate about delivering an unparalleled experience. We are looking for a dynamic Automotive Parts Advisor to join our team and contribute to our continued success.

Position Overview: As an Automotive Parts Advisor at Murgado Ford of Chicago, you will play a vital role in our parts department, ensuring that our customers and service technicians receive the correct parts in a timely manner. This position requires a knowledgeable, detail-oriented professional who can provide exceptional service, whether assisting customers directly or working behind the scenes to manage inventory.

Key Responsibilities:

1. Assist customers and service technicians in locating the correct automotive parts and accessories.
2. Provide accurate pricing information and availability of parts to customers.
3. Process customer orders and ensure timely delivery of parts.
4. Maintain and manage inventory levels, ensuring parts are stocked and organized.
5. Communicate with suppliers to order parts, track shipments, and resolve any supply issues.
6. Use dealership management software (DMS) to check parts availability, input orders, and manage inventory.
7. Assist in the preparation of parts estimates and quotes for customers.
8. Handle customer inquiries, complaints, and returns in a professional and courteous manner.
9. Keep the parts department clean, organized, and stocked with the necessary tools and resources.
10. Collaborate with the service department to ensure all necessary parts are available for scheduled repairs and maintenance.
11. Stay up-to-date with product knowledge and industry trends to better assist customers and service technicians.

Qualifications:

1. High school diploma or equivalent required.
2. Previous experience as a Parts Advisor in the automotive industry is preferred.
3. Strong knowledge of automotive parts and accessories, including Ford vehicles.
4. Excellent customer service skills with the ability to communicate effectively and build strong relationships.
5. Detail-oriented with the ability to multitask and manage time efficiently.
6. Proficient in using dealership management software (DMS) and Microsoft Office Suite (Word, Excel, Outlook).
7. Ability to lift and handle parts and materials weighing up to 50 pounds.
8. Valid driver's license with a clean driving record.

Benefits:

1. Competitive compensation and performance-based bonuses
2. Comprehensive health, dental, and vision insurance
3. 401(k) plan with company match
4. Paid time off and holidays
5. Employee discounts on vehicle purchases, parts, and service
6. Ongoing training and professional development opportunities
7. Supportive and collaborative work environment
8. Opportunities for career growth and advancement within the Murgado Automotive Group

Why Join Murgado Ford of Chicago? At Murgado Ford of Chicago, we believe that our employees are our greatest asset. We offer a supportive work environment where you can grow your career and make a significant impact. If you are passionate about the automotive industry and providing exceptional service, we encourage you to apply today and become part of our dedicated team.

Apply Now: Take the next step in your automotive career with Murgado Ford of Chicago! Apply today and join a team that values excellence, customer satisfaction, and employee growth.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland Security.